Fenix Golf offers Free Delivery on all orders over £30.00 If you qualify for Free delivery its 2-3 DAYS delivery time on all products.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you must contact us first at  [email protected]  If your return is accepted we will send you instructions on how and where to return your package.  Items sent back to us without first notifying us of a return will not be accepted. Please note the cost of postage on any return is at the discretion of Fenix Golf UK Limited.  

You can always contact us for any return question at [email protected].

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and take immediate steps to resolve any issues.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return has been received a replacement product will be sent.  

Refunds
We will notify you once we’ve received and inspected your return, and we will let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.